Knowledge Base

A) If you do not have one already, open notepad and create a file called web.config 

enter the following content:

then upload this to public_html, make sure the file name once uploaded is web.config and not web.config.txt etc, if wrong rename the file using your FTP Client.

This will enable 500 error messages in IIS.

LOGIN to Enkompass Website Owner Interface (CPanel) and click Parked domains. 

enter [USERNAME].enkompass.ukdns.biz  replace [username] with the WSOI username,

for example if you LOGGED IN with username bobsmith, then enter bobsmith.enkompass.ukdns.biz it will take 10 minutes for all web servers to add the parked domain, so you may get a IIS7 screen until all servers see the new parked domain.

Override the system defaults, but does not stop the autoclean you should create rules then it will stop

1. Override only works if a rule has been created.
2.  You `ve to create a rule for `sent Items` , `inbox items `and unchecked the box which says `Enable autoclean for this folder`
3. You can find on `folder auto-clean` in the setting menu select the `Folders` tab
4. Rules will stop both of them folders being auto cleaned